Client Services Representative (1382)

By Posted in - on October 12th, 2017 0 Comments
Adante Staffing Inc. Published: October 12, 2017
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Description

Client Services Representative (Temp to Hire)

Our Client, Biotech company in the Metro West area, is looking for a Client Services Representative. This is a Temp to Possible Hire position

Duties & Responsibilities:

  • Act as a liaison  between company and external vendors.
  • Handle incoming and outgoing customer calls related to billing, clients requests, etc.
  • Support regional sales team with supply ordering, setting up new client accounts and maintaining current client account information, answering their customer questions or escalating as appropriate
  • Support front-end as needed, including resolving cases received without required paperwork and maintaining current list client contacts.
  • Assist in obtaining ‘field’ feedback (suggestions/issues/complaints from clients, patients, sales representatives) and provide input for continual improvement on the company’s products and services

Minimum Requirements:

  • Bachelor’s degree preferred—preferably in a science-related field
  • 1-3 years of customer service experience desired, preferably in the healthcare industry
  • Excellent communication skills- oral (on phone and in person), as well as written
  • Familiarity with MS Office

 

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